Privacy Policy

PRIVACY POLICY FOR VICTORY NURSING AND HOME CARE, INC.

Introduction:
We are Victory Nursing and Home Care, Inc., a leading provider of premium home care and skilled nursing services in Villa Rica, Georgia. Committed to enhancing the quality of life for our clients, we deliver compassionate and personalized care tailored to individual needs. With a team of dedicated professionals, we prioritize the well-being and comfort of those we serve, ensuring they receive the highest standard of care in the comfort of their own homes

Types of Information Collected:

Personal Information:

  • Name
  • Mailing Address
  • Email Address
  • Phone Number

How is Information Collected:
To best serve your needs, we collect the information you provide in the Contact Us section through our website: https://www.victorynursingandhomecare.com.

Purpose of Data Collection:
The purpose of data collection is to ensure we provide personalized and efficient services to our clients while maintaining the utmost confidentiality and security of their information. We collect only necessary data to facilitate seamless communication, improve our services, and adhere to legal and regulatory requirements, all with a commitment to protecting individual privacy rights, and in compliance with HIPAA

Data Security Measures:
We prioritize the security and confidentiality of our clients’ data. We implement robust security measures to safeguard all sensitive information collected during our services. These measures include secure storage systems, restricted access controls, regular security audits, and staff training on data protection best practices.

Data Sharing:
Any data sharing will comply with applicable laws and regulations, including HIPAA, and is conducted with the utmost respect for client privacy and confidentiality. We do not engage in the sale or unauthorized dissemination of client data, ensuring that all sharing is done solely for the purpose of delivering high-quality care to our clients.

Contact Information:
Our dedicated team is readily available to address your needs and provide assistance during our operating hours. If you have any inquiries, require assistance, or wish to learn more about our services, please feel free to reach out to us through the following channels:

  • Operating Hours: 9 AM to 5 PM (Monday to Friday)
  • Phone: (404) 474-8900
  • Fax: (404) 474-1189
  • Email Address: info@victorynursingandhomecare.com
  • Office Address: 238 S. Carroll Road Villa Rica, GA 30180

User Rights:
We are committed to upholding the rights of our clients and ensuring their dignity, autonomy, and privacy is always respected. As a client of Victory Nursing and Home Care, Inc. you have the following rights:

  1. Right to Respect and Dignity: You have the right to be treated with respect, dignity, and compassion by all members of our staff.
  2. Right to Privacy: Your personal information, health records, and other confidential details will be safeguarded according to strict privacy protocols and in compliance with applicable laws and regulations.
  3. Right to Participation: You have the right to actively participate in decisions regarding your care plan, including the selection of services, caregivers, and any changes to your treatment.
  4. Right to Informed Consent: You have the right to receive clear and understandable information about your care options, treatment plans, risks, benefits, and alternatives, allowing you to make informed decisions about your health and well-being.
  5. Right to Confidentiality: Your health information will be kept confidential and will only be shared with authorized individuals or entities involved in your care, in accordance with applicable privacy laws and regulations.
  6. Right to Safety: You have the right to receive care in a safe and secure environment, free from abuse, neglect, or exploitation.
  7. Right to Voice Grievances: You have the right to express concern, complaints, or grievances about your care or the services provided by Victory Nursing and Home Care, Inc. without any fear or retaliation.
  8. Right to Access Records: You have the right to access, review, and delete your medical information and other relevant information maintained by Victory Nursing and Home Care, Inc. in accordance with applicable laws and regulations

SMS Consent:
Before opting to receive SMS communications from us, please be aware that standard messaging rates may apply depending on your mobile carrier. By providing your consent to receive SMS messages from us, you acknowledge and agree to these potential charges. Victory Nursing and Home care will only use SMS communications solely for purposes related to your care, services updates, and other relevant information pertinent to your care with Victory Nursing and Home Care, Inc. You may opt out of receiving SMS messages by contacting us directly.